TEAM LEADER (TL) bpo

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

Team Leader Responsibilities:

  • Managing the day-to-day activities of the team.

  • Motivating the team to achieve organizational goals.

  • Developing and implementing a timeline to achieve targets.

  • Delegating tasks to team members.

  • Conducting training of team members to maximize their potential.

  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

  • Conducting quarterly performance reviews.

  • Contributing to the growth of the company through a successful team.

  • Creating a pleasant working environment that inspires the team.

Team Leader Requirements:

  • Graduate from recognized university.

  • Minimum of 1-2 years’ experience in similar role.

  • On-the-job training.

  • Excellent communication skills.

  • Confidence and skilful negotiating skills.

  • Computer literate and strong knowledge of Call Centre applications.

  • Strong organizational skills to give the team direction.

Salary:

25K - 35K

Shift Timing:

6:00 am – 3:00 pm

Job Location:

Thane, Wagle Industrial Estate, Maharashtra

Apply for this position.

Phone

+91 8400146455 / 6200949552

Email

  • LinkedIn

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